Policies
Shipping & Returns
Shipping in Romania
Orders are processed within 1-2 business days. Standard delivery takes 2-4 business days via express courier.
Free shipping for orders over 1500 RON. Below this threshold, shipping costs 25 RON.
| Zone | Time | Cost |
|---|---|---|
| Bucharest | 1–2 days | 25 RON |
| Rest of Romania | 2–4 days | 25 RON |
| Over 1,500 RON | 2–4 days | free |
- ZoneBucharestTime1–2 daysCost25 RON
- ZoneRest of RomaniaTime2–4 daysCost25 RON
- ZoneOver 1,500 RONTime2–4 daysCostfree
International Shipping
We currently deliver across Romania only. International shipping is coming soon.
Return Policy
ICON Shop voluntarily offers a 30-day return window from the date of receipt. Under EU Directive 2011/83/EU the legal minimum is 14 days — we go further. Products must be returned unworn, in their original condition with tags attached.
Swimwear cannot be returned for hygiene reasons, unless defective.
Return Process
- Contact us at sales@iconshoptm.ro with your order number
- You'll receive a return label by email within 24h
- Pack the product in its original packaging
- Drop off the package at the nearest courier point
- Refund is processed within 5-7 business days
Exchanges
We offer free exchanges for a different size or color, subject to availability. The process takes 3-5 business days.